Order Despatch and Delivery – Glass Screens

Due to the weight, size and fragile nature of the glass screens we use a specialist delivery firm. This means that these cannot be shipped next day service. Despatch of glass screens usually takes place within 3 – 7 working days from the placing and payment of the order. We will call or e-mail you to advise of the delivery date. PLEASE check the glass screen at time of receipt and advise of damage immediately on 01629 815500 ideally whilst the delivery person(s) are still on site.

Many goods are heavy and require a minimum of two people to move them. All goods are sent by carrier and should be received within 14 days of despatch confirmation (or the despatch date shown on the order confirmation), although we are not liable for any late deliveries.

Before ordering please ensure that you have adequate access to your property for the delivery of the ordered item. Please also ensure you have adequate access to the room of installation for your screen / bulky item. Please see the returns paragraph below which applies to returns of this nature.

For additional information please see our Terms and Conditions